A New Innovative Pos Solution At Ancient Castle

A new outlet modern solution to the body of a castle in Denmark has led to greater efficiency, more visitors and customers a better experience.
Behind the thick walls and beautiful park of the castle is hard work, coordination and modern technology, all important factors in hosting thousands of customers in the castle every day, and to ensure that a wonderful experience of the site.

One day up to 10,000 visitors by the fund. The effectiveness of the body is a top priority for the castle.
For many years, the traditional cash fund, but the error rate was too high, and the system was unable to increase attendance.

The old system was in-flexible, and had a fairly long period, if the implementation of the staff wanted to try new ideas or to supplement existing functionality. The old system was a way forward.
One of the requirements of the new solution for point of sale, according to them, service guarantee fund short time to increase the number of visitors.

The castle has found a solution: the task manager. Soon it was evident that more than one point of sale through the solution.

Permanentes and customer database
The new point of sale system can also be used for time cards. The system also manages the Castle of the customer database, to make promotions and email campaigns firing their customers about events, offers, etc.

The guests are in the database and the length of the card is a quick entry for the printer. The printer prints an image on the castle, each entry is available to visitors.

The next time the home of the castle, the barcode on the season tickets is simply scanned, making it easier for customers to accelerate the entrance of the park. Employees can now have statistics that show the number of customers come to visit again this season.

Foreign Currencies
The new system is extremely flexible and allows visitors to pay with many forms of currency, even in euros, U.S. dollars, as well as Sweden and the Norwegian krone. The staff of the fund in the amount of money it receives from visitors, with information on the currency and the customer pays in Danish currency.

Questionnaire
For the quality and customer satisfaction, questionnaires were developed and are regularly at the hotel. Over a very long day, the questionnaire could easily be forgotten by the old system, as staff had so many other things to think, but with modern POS system, a solution to this problem has also been found. For every 15th Customer, a reminder appears on the screens of the Fund reminds the user to customers following a questionnaire.

Hardware
On the equipment, the new solution consists of a touch screen, card reader and POS-PC in a box is black, minimalist and elegant, fits perfectly with the rest of the interior and taking the minimum space.

The entrance to the printer has several features that make it ideal for work like this. It is incredibly fast, reliable and robust, and is one of the best on the market, bar codes must be generated.

For reading the bar code scanner is used. One of the most solid of the scanner on the market and reading of this unit is exceptional.

The client can easily be modified text, if necessary. The screen also displays the amount of money.

Software
A Danish company has the software for this solution, and over time, they resolved to command of software tasks, beginning with the management and logic.

Today, they have the same time the register
Today, the office of ticket sales is a good example, as a company, most of a new logistics solutions and logistics, distribution and sale to cooperate.

Everything is recorded, the employees at the cash, be informed of the activities of the day. With this information, they are always ready when the bus, schools, journalists and other park users, visitors, even the time is now registered to attend, as this relates to the number of visitors.

The castle in time to work, the solution for the implementation of the system at various kiosks and restaurants in the fortress.